Getslots Casino Terms and Conditions
These Terms and Conditions govern your use of our platform at get-slots.org. By registering an account, depositing funds or placing any wager, you accept every clause set out below. We recommend you read them in full before you play.
How You Accept These Terms
Agreement between you and us begins the moment you tick the acceptance box during registration, or the moment you otherwise access our platform with an active account. From that point onward, these terms form a binding contract between you and the operator of Getslots Casino. If you do not accept any part of them, you must not register, deposit or play.
- By registering, you confirm you have read, understood and accepted these terms in full.
- The current version always overrides any earlier version you may have downloaded or saved.
- Continuing to use our platform after we publish an update means you accept the updated version.
- If you breach any clause, we may suspend, restrict or close your account under the procedures described below.
These terms are written in English. Where we provide translations into other languages for convenience, the English version prevails in the event of any inconsistency.
Who May Register an Account
You may hold an account with us only if you are at least 18 years old, or the minimum legal gambling age in your jurisdiction where that is higher. You must not be resident in a restricted territory, and you may hold one account only. We verify age, identity and residency as part of our licensing obligations.
- One account per person, per household, per IP address and per payment method.
- You must register with accurate personal details and keep them up to date.
- Accounts registered with false or borrowed details are void, and winnings on them may be confiscated.
- Residents of restricted countries, including the USA, UK, France, Spain, Italy, the Netherlands, Belgium, Portugal, Greece, Russia, Belarus, Ukraine, Turkey and Israel, may not play for real money.
- You must complete identity verification before your first withdrawal: photo ID, proof of address and, where applicable, proof of payment method ownership. Verification normally completes within 24 hours.
We may request additional documents at any time to confirm your identity, source of funds or place of residence. Until verification is complete, we may hold deposits, refuse wagers or suspend withdrawals.
Deposits, Withdrawals and Verification
Funding your account
You may deposit using PayID, Neosurf, CashtoCode, Visa, Mastercard, Skrill, MiFinity, Jeton, Bitcoin, Ethereum, Litecoin, Tether or Dogecoin. The minimum deposit is 30 AUD, and we charge no fees on deposits or withdrawals. Funds must come from a source held in your own name.
Withdrawing your funds
Withdrawals are available to Visa, Mastercard, Skrill, Neteller, MiFinity, Jeton, bank transfer, Bitcoin, Ethereum, Litecoin and Tether. The minimum withdrawal is 30 AUD, and limits are 4,000 AUD per day, 12,000 AUD per week and 24,000 AUD per month. Most withdrawals are processed within 0 to 1 hours once your account is verified.
- You must withdraw to a method registered in your own name wherever the method allows it.
- We may require completed KYC verification before your first withdrawal and periodically thereafter.
- Withdrawal requests may be reversed while still marked as pending in your account.
- If your account remains dormant, with no login or transaction for 12 consecutive months, we may apply a monthly administration fee to the remaining balance or, where the balance is nil, close the account after giving you prior written notice.
- Dormant accounts are locked before closure; contact our support team to reactivate them.
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Bonus and Promotion Rules
Every bonus we offer, including the welcome bonus, weekly reloads, free spins and cashback, carries its own specific rules published alongside the offer. The clauses below apply to all promotions unless a specific offer states otherwise.
- Bonuses must be wagered the stated number of times before any withdrawal; for the welcome bonus this is 40x.
- While a bonus is active, the maximum permitted bet is generally limited; exceeding it may void the bonus and any winnings.
- Some games are excluded from bonus wagering or contribute at a reduced rate; the contribution table for each offer is published on the offer page.
- Bonuses expire if unused; the welcome bonus and its free spins must be used within 7 days of being credited.
- Bonus funds and winnings from bonus funds remain our property until wagering is complete.
- We may decline, cancel or reclaim any bonus where we identify abuse, as described in the section on prohibited conduct.
- No promo code is required for the welcome bonus; other offers may require a code entered before deposit.
Conduct We Do Not Permit
We operate a fair platform and rely on our players to do the same. The following conduct is a material breach of these terms and entitles us to block accounts, cancel wagers and withhold balances.
- Fraud, misrepresentation, or providing false registration or KYC information.
- Chargebacks, payment disputes or reversing a deposit after playing with those funds.
- Opening multiple accounts to claim the same bonus more than once, whether under your own details or others'.
- Collusion, syndicate play or coordinated betting designed to exploit promotions.
- Use of bots, automated software, scripts or any tool that interferes with normal game play.
- Accessing our platform from a restricted territory, including by VPN, proxy or any means intended to disguise your location.
- Exploiting software errors, malfunctions or bugs; affected wagers are void.
- Reselling, renting or otherwise transferring your account to a third party.
Your Limits and Self-Exclusion
You may set daily, weekly and monthly deposit limits, loss limits and session reminders in your account settings at any time, and our support team will apply them on request. Limit increases take effect after a cooling-off period; decreases are immediate. If you wish to stop playing for a defined period or permanently, you can self-exclude from your account settings or by contacting support.
- Self-exclusion periods cannot be reversed once confirmed.
- During self-exclusion we close your access to deposits, wagering and promotional communications.
- We may also contact you if our records indicate signs of harmful play and, where appropriate, apply protective limits.
- Free, confidential help is available from Gambling Help Online on 1800 858 858, as well as Gambling Therapy and BeGambleAware.
- Underage gambling is an offence; report suspected underage accounts to [email protected].
Closing Your Account and Complaints
Closing your account
You may close your account at any time by contacting our support team, available 24/7 by live chat or at [email protected]. We will confirm the closure and return any withdrawable balance to a payment method in your name, subject to verification. If we close your account because of a breach of these terms, clause remedies in the prohibited conduct section apply.
Complaints and governing law
Complaints should first be raised with our support team, who will try to resolve the matter on the spot. If you are not satisfied, you may escalate the complaint to management, and we will provide a written response. Unresolved disputes concerning our licence may be referred to the Malta Gaming Authority. These terms are governed by the laws applicable under our licence, and you agree to that jurisdiction for any proceedings arising out of them.
How We Update These Terms
We may amend these terms at any time. Updates take effect the moment the revised version is published on this page, and the date of the last revision is shown at the top of the document. For changes that materially affect your rights, we will also notify you by email or an in-account message at least 7 days before the change takes effect, unless the change is required by law or our regulator, in which case it applies immediately.
- Material changes notified by email do not take effect until the stated date.
- Continuing to play after the effective date means you accept the changes.
- If you reject a change, you may close your account before the effective date and withdraw your balance.
- The version you accepted at registration is available on request.
Frequently Asked Questions
How old do I have to be to play at Getslots Casino?
You must be at least 18 years old, or the higher minimum legal gambling age in your jurisdiction, and not resident in a restricted territory.
Do I need to verify my identity before withdrawing?
Yes. Before your first withdrawal we verify a photo ID, proof of address and, where applicable, proof of payment method ownership. Verification normally completes within 24 hours.
Can I have more than one account?
No. We permit one account per person, household, IP address and payment method. Multiple accounts used to claim bonuses more than once are a breach of these terms.
How will I know if the terms change?
We publish updates on this page and, for material changes, email or in-account notice at least 7 days in advance.