Who We Are at Getslots
Getslots Casino is run by a team of iGaming veterans who wanted a straightforward online casino for Australian players: fast payouts, clear terms, and a library worth your time. Here is who stands behind the site and what you can hold us to.
Our Story and Why We Started
We launched Getslots in 2020 under GS Entertainment Malta Ltd, after years spent working inside other operators and seeing the same frustrations repeat: slow withdrawals, vague bonus terms, and support that answered in days rather than minutes. Our founding idea was simple. Build the casino we would want to play at ourselves, with publishing of every rule before you deposit, not after.
Since launch we have grown the library from a few hundred titles to roughly 6,000 games, added a multi-tier VIP program, and kept withdrawals to a 0-1 hour processing window. Milestones we count in numbers, not slogans: 50 free spins and a 100% match on your first deposit, weekly reloads, and slot tournaments with 8,000 AUD prize pools.
What Getslots Offers You
The core of the site is depth of choice. Around 5,150 pokies sit alongside roughly 350 live dealer tables, 250 table games, 180 jackpots and about 30 crash titles including Aviator, JetX and Space XY. Twenty-six providers supply the catalogue, among them Pragmatic Play, NetEnt, Play'n GO, Evolution, Yggdrasil, Nolimit City, Big Time Gaming and Push Gaming.
Banking is built for Australia first. You can deposit via PayID, Neosurf, CashtoCode, cards, e-wallets such as Skrill, MiFinity and Jeton, or crypto (BTC, ETH, LTC, USDT, DOGE). Minimum deposit is 30 AUD, we charge no fees on either side, and withdrawals are processed within 0-1 hours.
| Category | Approximate count |
|---|---|
| Total games | 6,000 |
| Pokies | 5,150 |
| Live dealer tables | 350 |
| Table games | 250 |
| Jackpots | 180 |
| Crash titles | 30 |
Our Licence and Regulation
Getslots operates under licence MGA/B2C/448/2020 issued by the Malta Gaming Authority, one of the strictest regulators in Europe. That licence binds us to audited game fairness, segregated player funds, and a formal complaints process you can escalate to the MGA directly if we ever fail you.
Regulated also means restricted. We do not accept players from the USA, UK, France, Spain, Italy, Netherlands, Belgium, Portugal, Greece, Russia, Belarus, Ukraine, Turkey or Israel, and we enforce those restrictions at registration rather than at withdrawal time.
How We Keep You Secure
All traffic between your device and our servers runs over TLS encryption, and player funds are held separately from operating capital as required by our MGA licence. Every pokie and table game on the site uses a certified random number generator, tested by independent laboratories before the provider is allowed a single spin from our players.
Know Your Customer checks are part of the same commitment. Before your first withdrawal we verify your ID document, proof of address and payment method, with processing of up to 24 hours. It is a deliberate friction point: it protects your winnings from someone else and keeps the platform clean of money laundering.
- TLS encryption on every page and transaction
- Certified RNG across all 6,000 games
- Segregated player funds under MGA rules
- KYC verification before first withdrawal
- No fees on deposits or withdrawals
Our Commitment to Responsible Play
We would rather keep a player for years than squeeze a deposit in one night. Inside your account you can set deposit limits, loss limits and session reminders, or self-exclude entirely. If gambling stops being fun, we point you to Gambling Help Online (1800 858 858), Gambling Therapy and BeGambleAware, and our support team will action a self-exclusion request the same day.
Transparency is the other half of that promise. Bonus wagering is 40x, validity is 7 days, and the minimum deposit is 30 AUD, all stated on the promotion page before you opt in. If a term ever costs you money you did not expect to lose, that is on us, and we want the email.
The Team Behind the Site
Behind the platform is GS Entertainment Malta Ltd, headquartered in Malta, with a support and payments team working around the clock. Live chat is staffed 24/7 and email reaches us at [email protected]. The site itself is a mobile-optimised HTML5 build, so iOS and Android play straight from the browser with no app download.
The people answering your chat are the same people who escalate payment queries to the payments team and bonus disputes to the promotions lead. No bots on first contact, no ticket ping-pong. That is the operation you are trusting with your deposits, and we would rather show it than describe it.
Frequently Asked Questions
Who owns Getslots Casino?
GS Entertainment Malta Ltd, a Malta-based company operating under MGA licence MGA/B2C/448/2020.
Is Getslots a licensed casino?
Yes. We hold licence MGA/B2C/448/2020 from the Malta Gaming Authority, which requires audited game fairness and segregated player funds.
How long do withdrawals take?
We process withdrawals within 0-1 hours, with limits of 4,000 AUD per day, 12,000 AUD per week and 24,000 AUD per month. KYC verification may add up to 24 hours before your first withdrawal.
Do you offer tools for responsible gambling?
Yes. You can set deposit limits, loss limits and session reminders, or self-exclude, and we link to Gambling Help Online (1800 858 858), Gambling Therapy and BeGambleAware.